Why Ratings Matter on Klina (and How They Keep Standards High)

Verification answers "can I trust this person to be in my home." Ratings answer a different question: "was the job actually good." Both matter, and they're deliberately kept separate.

Your rating keeps standards high

After every visit, you're asked to rate the job. That feedback feeds directly into a provider's visible profile — it's not collected and quietly ignored.

Why this matters even with verification

Background checks confirm someone is safe and legitimate. They say nothing about whether they left the skirting boards spotless or rushed through the bathroom. Ratings are how quality gets tracked over time.

Great ratings, real consequences

Consistently high-rated providers see more bookings surfaced to them. It's a direct incentive to do the job properly, every single visit — not just the first one.

Quick answers

Q: Can a provider see who left a particular rating?
A: Ratings are tied to the booking but presented in a way that protects customer privacy — the focus is the feedback itself, not turning it into a public dispute.

Q: What happens if I forget to rate a visit?
A: Nothing penalising happens to you — but rating each visit, even briefly, is what keeps the overall system useful for everyone booking after you.

A few seconds of feedback genuinely shapes who gets booked next. Join the Klina waitlist to be first in line.